Local To You
We have two offices, each based in the centre of their respective towns – Hinckley and Lutterworth, with ample client parking and excellent access for people with disabilities.
When discussing complex legal matters with our clients, we always endeavour to do so in a friendly and informal fashion, without the use of confusing legal terms. Our aim is always to ensure that our clients receive a clear understanding of their options and the consequences of any decisions taken.
We appreciate that legal matters can weigh heavily on our client’s minds. It is precisely for this reason that we provide regular updates, keeping clients informed about their case on a regular basis. We will always endeavour to return calls, emails and letters promptly.
At the initial meeting with every new client, we detail our charging structure and provide an estimate for our services. This is then regularly updated to assist clients budgeting throughout the process. We will only incur costs if we have the express authority of our clients to do so and we will always take steps not to exceed an agreed costs limit without prior approval. Wherever possible we will endeavour to recover costs incurred on your behalf, for instance in cases involving civil litigation, where the Courts have the power to award costs to successful claimants.